Available services:

DHL EXPRESS 9:00

A door-to-door delivery before 9:00 a.m. on the next possible business day
  • Time-critical international shipping needs
  • Money-back guarantee and proactive delivery notification
  • Standard booking procedure and customer support
  • Available from specific pickup locations to major business centers

DHL EXPRESS 10:30

A door-to-door delivery before 10:30 a.m. on the next possible business day
  • Time-critical international shipping needs
  • Money-back guarantee and proactive delivery notification
  • Standard booking procedure and customer support
  • Available from specific pickup locations to major business centers

DHL EXPRESS 12:00

A door-to-door delivery before 12:00 noon on the next possible business day
  • Time-critical international shipping needs
  • Money-back guarantee with proactive delivery notification available on request
  • Standard booking procedure and customer support
  • Available from specific pickup locations to all major business centers

DHL EXPRESS WORLDWIDE

A door-to-door delivery by the end of the next possible business day
  • Time-sensitive international shipping needs
  • Proactive delivery notification available on request
  • Standard booking procedure and customer support
  • Available from and to all pickup and delivery locations worldwide

DHL ECONOMY

Day Definite – Less Urgent, Cost-Effective Delivery

For international door-to-door delivery within a certain number of business days for less urgent and heavier shipments, choose DHL’s cost-effective Day Definite services. Get the reliability of an express delivery on a certain day with end-to-end tracking and customs clearance for dutiable goods.

Door-to-door delivery of single or multi-piece shipments and pallets within a certain number of days
  • Less urgent and typically heavier shipping needs
  • Cost-effective and reliable delivery
  • Proactive delivery notification available on request
  • Limited pickup and delivery locations

Important notice! 

As of January 1, 2018 new rules have been introduced for packages containing lithium batteries that are packed and shipped as individual items (loose/bulk), in accordance with Section IA, IB and II of packing instruction 965 or 968.   

Lithium Batteries packed in accordance with Section IA or IB of packing instruction 965 or 968 
These batteries must not be packed together in the same outer packaging with dangerous goods classified as explosives (other than the ones classified in Division 1.4S), flammable gases, flammable liquids, flammable solids or oxidizers. This is also applicable when these batteries are placed in an overpack with the above mentioned dangerous goods.

Lithium Batteries packed in accordance with Section I of packing instruction 966, 967, 969 or 970: 

DHL Express requires the same segregation as mentioned above for Section IA and IB to be applied for lithium batteries shipped in accordance with Section I of packing instruction 966, 967, 969 or 970.

Lithium Batteries packed in accordance with Section II of packing instruction 965 or 968:  
These packages are not allowed to be packed together with any regulated dangerous goods.
Also these batteries must not be placed in the same overpack with dangerous goods classified as explosives (other than the ones classified in Division 1.4S), flammable gases, flammable liquids, flammable solids or oxidizers.

Lithium batteries packed in accordance with packing instruction 968 are forbidden in DHL Time Definite Network.
Marking and labelling:
The Class 9 Miscellaneous Dangerous Goods hazard label can still be used, as part of the transitional period, until the end of December 2018 for packages containing lithium batteries prepared in accordance with Section I, IA or IB of the lithium battery packing instructions.

Also the lithium battery handling label may be applied to packages containing lithium batteries prepared in accordance with Section IB or Section II of the lithium battery packing instructions, until the end of December 2018.

A wide variety of electronic goods powered by Lithium Batteries are affected by the regulations, regardless of whether they are rechargeable (Lithium Ion) or non-rechargeable (Lithium Metal). The regulations apply when:
  • Lithium Batteries are packed and shipped as individual items (loose/bulk).  Example: Loose Batteries/Power bank
  • Lithium Batteries are packed separately but shipped with equipment in the same box.  Example: A cell phone with a replaceable Lithium Battery
  • Lithium Batteries are contained or installed in equipment and therefore shipped in the same box.  Example: A computer tablet with an integrated Lithium Battery within the device that cannot be removed or replaced by the user

IATA References

Lithium Batteries Guidance - IATANew Window(Type: Acrobat Reader file, Size: 580.4 KB)New Window

Lithium Batteries Update - IATANew Window(Type: Acrobat Reader file, Size: 47.3 KB)New Window

For more information on IATA Lithium Batteries RegulationsExternal Link / New Window

Lithium Batteries that are known or suspected to be defective or damaged present a high safety risk to personnel and property, and are not permitted on aircraft under any circumstances.

When it is known or suspected that a defective or damaged Lithium Battery is enclosed within a laptop, mobile phone or other device, the battery must be removed before DHL can accept the shipment.


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